Doctor-Patient Trust and Communication: A Dyadic Perspective on Relationship Interdependence and Reciprocity
DOI:
https://doi.org/10.56294/mw2023110Keywords:
Doctor-Patient, Trust, Communication, Structural Equation Modeling (SEM), Emotional SupportAbstract
Interpersonal trust shows a fundamental role in shaping the quality of doctor-patient interactions, directly influencing communication effectiveness, patient satisfaction, and adherence to medical recommendations. Understanding the dynamic interplay between doctor and patient trust levels can provide deeper insights into how communication processes unfold and how trust influences these exchanges. This exploration aims to explore the association between interpersonal trust and the quality of dyadic communication in healthcare settings. 200 participants were selected and participated in structured interviews and completed trust and communication quality assessments. Data were analyzed using SPSS (version 26) and AMOS for Structural Equation Modeling (SEM). Analysis of Variance (ANOVA) and regression analysis were performed to explore associations among the variables, while SEM was applied to test the structural relationships between trust perception, communication effectiveness, and adherence. The findings revealed a regression analyses of trust perception (β = 0.68, t =8.92) and doctor’s responsiveness (β = 0.64, t = 8.11). SEM results confirmed that higher trust perception significantly improves doctor communication (β = 0.68, p < 0.01), enhances patient trust (β = 0.64, p < 0.01), and doctor responsiveness (β = 0.63, p < 0.01). Additionally, improved communication effectiveness acted as a mediator between trust perception and patient adherence, reinforcing the importance of trust-building efforts. The investigation highlights that interpersonal trust plays a crucial role in enhancing doctor-patient communication. Higher trust levels lead to clearer information exchange, stronger emotional support, and greater adherence to medical advice.
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